At Prime Attirez, operated by Yumvora Private Limited, we are dedicated to providing a smooth and hassle-free shopping experience. In this document, “we,” “us,” and “our” refer to Yumvora Private Limited, while “you,” “your,” and “user” refer to our valued customers. By making a purchase on our website, you agree to the terms outlined below regarding returns and refunds. If your order needs to be returned, please review our clear and simple return process below.
Items must be unused, unwashed, and returned in their original condition with all tags, labels, and packaging intact.
Step 1: Submit a Request
Send an email to yumvorapvtltd@gmail.com with your Order ID and reason for return.
Step 2: Provide Supporting Images
If the product is damaged, defective, or incorrect, please attach clear photos showing the issue to expedite processing.
Step 3: Follow Return Instructions
Once your request is approved, we will share detailed return instructions and the next steps via email.
Please note: We reserve the right to decline returns that do not comply with our policy guidelines.
After receiving the returned item, our quality team will inspect it to confirm eligibility. You will be notified of the approval or rejection of your refund. If approved, the refund will be issued to your original payment method within 5–7 business days. A confirmation email will be sent once the process is complete.
In certain cases—such as minor damage or incomplete packaging—a partial refund may be issued at our discretion.
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. Include clear photos or videos of the issue so we can resolve it promptly.
For any questions or support regarding returns or refunds, please reach out to our customer service team at yumvorapvtltd@gmail.com.